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Artificial intelligence in financial services

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Artificial intelligence in financial services

Chatbots. Personal assistants. Robo-advisors. Machine learning. Cognitive computing. And so much more. While the term artificial intelligence (AI) has been around for 60 years, it has finally become part of our daily lives—and how we bank, invest, and get insured. 

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How chatbots and artificial intelligence will save banks and the finance industry billions

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How chatbots and artificial intelligence will save banks and the finance industry billions

Chatbots, computer programs that typically use text-based live chat as an interface to carry out tasks for customers on behalf of the business, are emerging as an inexpensive way to introduce artificial intelligence (AI) in banking.

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Will Digital Disruption Trigger The Next Financial Crisis?

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Will Digital Disruption Trigger The Next Financial Crisis?

According to global consulting firm McKinsey, the banking industry is facing significant threats from new digital competitors, and from consumer adoption of digital services overall. If financial institutions don't address these risks appropriately, they could suffer the kind of big blows to their balance sheets not seen since the worldwide financial crisis of 2008

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Banks face up to impact of tech disruption

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Banks face up to impact of tech disruption

A top executive at a major Wall Street bank is deep into his spiel on how artificial intelligence (AI) will make the firm smarter and leaner when he pauses to take a question: What does this mean for young people entering the business?