Chatbots. Personal assistants. Robo-advisors. Machine learning. Cognitive computing. And so much more. While the term artificial intelligence (AI) has been around for 60 years, it has finally become part of our daily lives—and how we bank, invest, and get insured.
How chatbots and artificial intelligence will save banks and the finance industry billions
Will Digital Disruption Trigger The Next Financial Crisis?
According to global consulting firm McKinsey, the banking industry is facing significant threats from new digital competitors, and from consumer adoption of digital services overall. If financial institutions don't address these risks appropriately, they could suffer the kind of big blows to their balance sheets not seen since the worldwide financial crisis of 2008
Banks face up to impact of tech disruption
Private banks in Asia shifting the game towards advisory
Disappearing Bank Jobs Won't Be Coming Back, Nordea CEO Says
The 6,000 job cuts announced last week at Nordea Bank AB are just a down payment for an industry facing radical overhaul, says Chief Executive Officer Casper von Koskull.